Legal review required: these Terms of Service are prepared as a pre-live engineering readiness draft for Holman Comfort Systems, LLC. They are not legal advice and should be reviewed by the client, account owner, and counsel before final publication.
These Terms govern your use of the Holman Comfort Systems website and your interactions with website features operated for Holman Comfort Systems, LLC, located at 1402 Troy Lane, Round Rock, TX. By using this Site, requesting information, or submitting a service inquiry, you agree to these Terms as they apply to website use. Any signed estimate, invoice, financing agreement, warranty, or service contract may include additional terms that control the specific service work.
Services and Estimates
Holman provides residential and light-commercial HVAC service information through this Site. Website content is general information and is not a binding quote, engineering design, or guarantee that a particular service is available for a specific property. A technician or authorized representative may need to inspect the system, confirm equipment condition, review access, and discuss options before pricing or availability can be finalized.
Free estimates, same-day service, financing, promotions, and emergency dispatch references are subject to availability, technician capacity, service area, equipment access, credit approval where financing is involved, and any written offer terms. Promotional language on the Site must be confirmed against client-approved offer terms before launch. Holman may decline or reschedule work when safety, scope, weather, property access, payment history, or other legitimate business reasons require it.
Scheduling, Access, and Customer Responsibilities
You are responsible for providing accurate contact details, service address information, system symptoms, access instructions, and any safety information that may affect a visit. You should make sure an authorized adult is available when required, pets are secured, and work areas are reasonably accessible. If an appointment must be changed, contact Holman as early as possible so the schedule can be adjusted.
Pricing, Payments, and Financing
Website examples, promotional copy, and financing references are informational unless expressly included in a written estimate or contract. Payment is due according to the invoice, written estimate, service agreement, or financing agreement that applies to the work. Financing is subject to the financing provider's approval, disclosures, rates, terms, and payment schedule. Holman does not use this Site to collect raw card numbers or CVV codes through Holman-owned forms. Any future card payment or financing application must use a hosted processor, redirect, iframe, or other PCI-compliant provider flow.
Text Messaging and Communications
If you submit a form with your phone number, Holman may contact you about your inquiry or service request by phone, email, or other contact methods you provide. If you separately opt in to text messaging, you authorize Holman Comfort Systems to send appointment updates, service reminders, follow-up messages, and related service messages. Msg and data rates may apply. Reply STOP to unsubscribe and HELP for help. Consent to receive texts is not a condition of purchase. Exact A2P 10DLC carrier registration status, campaign language, and sample messages must be confirmed before final legal approval.
Privacy Choices
Your use of the Site is also governed by the Holman Privacy Policy. Please review the Your Privacy Choices section, including the "Your California Privacy Rights - Do Not Sell or Share My Personal Information" block. The footer link labeled "Do Not Sell or Share My Personal Information" returns visitors to that section and reopens the on-site privacy choices panel when JavaScript is available.
Intellectual Property and Website Use
The Site's copy, layout, graphics, logos, photos, icons, service descriptions, and other materials are owned by Holman, CI Web Group, or their licensors unless otherwise stated. You may use the Site for personal, non-commercial purposes related to learning about Holman's services or contacting the business. You may not copy, scrape, reproduce, resell, interfere with, reverse engineer, or misuse the Site or its content without written permission.
Third-Party Links and Tools
The Site may link to third-party websites or tools such as Google profiles, social media, financing providers, analytics providers, spam-protection services, or hosted payment processors. Those services are controlled by their own operators and are governed by their own terms and privacy practices. Holman is not responsible for third-party sites, outages, account decisions, processor requirements, financing decisions, or external content.
AI and Automated Assistance
If a chatbot, AI assistant, or automated conversation tool is added to the Site, it must disclose that it is an AI assistant before requesting personal information. Do not send emergency requests, payment card numbers, medical information, or other sensitive details to any automated tool. The current Holman code audit did not identify a live chatbot surface; adding one is a client and legal review item.
Disclaimer of Warranties
The Site is provided on an "as is" and "as available" basis. Holman makes reasonable efforts to keep Site information current, but website content may contain errors, omissions, or outdated information. Service warranties, workmanship commitments, satisfaction guarantees, manufacturer warranties, and promotional terms must be provided in a written service document or client-approved offer language before they are final.
Limitation of Liability
To the maximum extent permitted by applicable law, Holman Comfort Systems, LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from Site use, inability to use the Site, reliance on Site information, third-party links, or electronic communications. Any liability related to a specific service job is governed by the written estimate, invoice, warranty, or service agreement that applies to that job.
Governing Law and Venue
These website Terms are intended to be governed by the laws of the State of Texas, without regard to conflict-of-law rules. Venue for disputes related to website use is intended to be in the state or federal courts serving the county where Holman's principal Texas business address is located, unless a written service contract states otherwise. Counsel should confirm the final venue and dispute-resolution language before launch.
Contact and Updates
Questions about these Terms may be sent to Holman Comfort Systems, LLC at 1402 Troy Lane, Round Rock, TX, email [email protected], or phone (512)632-4298. Holman may update these Terms periodically. Continued use of the Site after updates means you accept the revised Terms as they apply to Site use. Last updated: July 10, 2026.